Privacy Policy
1. Introduction
Welcome to Zyrolla (https://zyrolla.com/). Zyrolla is an online marketplace where customers can browse products and place orders from independent sellers. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you use our website.
2. Information We Collect
We may collect the following information:
- Customer Information: Name, phone number, email address, delivery details, account information, and order details.
- Seller Information: Business name, contact details, store information, product listings, and business address.
- Technical Information: IP address, browser type, device information, website usage data, and cookies.
3. How We Use Your Information
We use your information to:
- Create and manage customer and seller accounts.
- Display business profiles and product listings.
- Process and manage orders placed through Zyrolla.
- Enable sellers to contact customers regarding their orders, payments, and delivery.
- Respond to enquiries and provide customer support.
- Improve website functionality, security, and user experience.
- Comply with applicable legal requirements.
4. Orders, Payments, and Shipping
Customers can browse products and place orders through Zyrolla. However, Zyrolla does not directly collect customer payments or ship products. Payments and delivery are handled directly by the sellers.
After an order is placed, the seller may contact the customer to confirm the order and arrange payment and parcel delivery. Sellers are responsible for collecting payments, confirming order details, arranging shipping, and fulfilling orders.
Zyrolla does not ordinarily collect or store customers' payment card or bank account details for these transactions. Customers may need to share relevant contact and delivery information with sellers to complete their orders.
5. Sharing of Information
We may share relevant information with sellers to help them manage orders and contact customers. We may also share information with trusted service providers who support our website operations, or when required by law.
Zyrolla does not sell personal information to third parties as a business practice.
6. Cookies and Website Security
Zyrolla may use cookies and similar technologies to improve website functionality, understand website traffic, and enhance user experience. You can manage cookies through your browser settings.
We take reasonable measures to protect personal information. However, no online platform can guarantee complete data security.
7. Third-Party Sellers
Sellers listed on Zyrolla operate independently and are responsible for their products, payment arrangements, shipping, delivery, and applicable return or refund processes. Information shared directly with sellers may be subject to their own privacy practices.
We encourage customers to verify seller details and payment instructions before completing transactions.
8. Your Privacy Rights
You may request access to, correction of, or deletion of your personal information, subject to applicable law. You may also withdraw consent where legally applicable. To submit a request, please contact us using the details below.
9. Changes to This Policy
Zyrolla may update this Privacy Policy from time to time. Changes will be published on this page with a revised effective date. Continued use of the platform after updates constitutes acceptance of the revised policy.
10. Contact Us
For platform-related concerns, please contact Zyrolla at:
- Website: https://zyrolla.com/
- Submit Your Query: Contact Us